REA Questionnaire

Name

Last name

Your email*

City, State*

Which best describes your role?

Listing agent — I primarily represent sellers

Buyer's agent — I primarily represent buyers

Both, roughly evenly

Team lead / broker overseeing other agents

How many transactions do you close in a typical year?

1–10

11–25

26–50

51–100

100+

What kind of properties do you work with most?

Single-family homes

Condos / townhomes

Luxury / high-end properties

New construction

A mix across price points

What's the most common reason a deal gets delayed or renegotiated after inspection?

Deferred maintenance items the seller didn't know about or disclose

Buyer sticker shock over repair estimates

Uncertainty about how old major systems (roof, HVAC, water heater) actually are

Lack of documentation to counter a buyer's concerns

Doesn't happen often for my listings

How often do you see sellers lose negotiating leverage because they can't document their home's maintenance history?

Very often

Sometimes

Rarely

Never — most of my sellers have good records

Not something I've tracked

When prepping a listing, how do you currently help sellers document upgrades, repairs, and maintenance history?

I don't — that's on the seller

I ask them to gather receipts/records informally

I recommend a pre-listing inspection

I have a formal process or checklist for this

Varies by client

How much time do you or your team spend per transaction chasing down documentation (warranties, permits, service records, etc.)?

Little to none

1–2 hours

3–5 hours

More than 5 hours

Never really measured it

If every home came with a certified, timestamped maintenance history report — similar to a Carfax for cars — how valuable would that be to your listings?

Extremely valuable — this could be a real differentiator

Somewhat valuable

Nice to have, not essential

Not valuable

Not sure without seeing an example

Would a documented maintenance history help justify asking price or reduce buyer objections during negotiation?

Yes, significantly

Yes, somewhat

Maybe, depends on the buyer

No, buyers care more about other factors

Not sure

Would you want the ability to pull comparable maintenance/repair data when advising a seller on listing price?

Yes, this would be a valuable pricing tool

Not something I'd use

Not sure

Would you want to offer new buyers a home maintenance plan as part of your closing gift or post-close follow-up?

Yes, this sounds like a strong closing gift

Maybe, depends on cost/effort to set up

I already have a closing gift strategy I like

Not something I'd offer

Would helping a buyer set up a maintenance plan right after closing strengthen your long-term relationship with them (for referrals, repeat business)?

Yes, definitely

Possibly

Not sure it would make a difference

No, my client relationships don't depend on this

How important is it to you to stay top-of-mind with past clients for future referrals and repeat business?

Extremely important — a major part of my business

Important, but not my main focus

Somewhat important

Not a priority for me

Would you be interested in earning a commission for referring clients (buyers, sellers, or contractors) to a platform like this?

Yes, very interested

Interested, depends on the rate

Neutral — would need to understand more

Not interested in referral income streams

Which would matter more to you in a referral program?

A one-time referral bonus per client

Ongoing recurring commission for as long as the client stays active

A mix of both

Not something I'd prioritize either way

If you could earn recurring commission every month a past client stays on the platform — not just a one-time payout — how likely would you be to refer clients?

Very likely

Likely

Neutral

Unlikely

Very unlikely

Would you want your name/brokerage branding included when you refer a client to this platform?

Yes, that would make me more likely to refer

Nice to have, not essential

Doesn't matter to me

No preference

Would you use co-branded marketing materials (flyers, closing packet inserts, listing presentation add-ons) built around this concept?

Yes, definitely

Possibly, depends on quality/customization

Probably not — I have my own marketing materials

Not sure

Where would this concept fit best in your workflow?

Listing presentation (helping win the listing)

Pre-listing prep (helping seller document history)

Buyer closing packet / welcome gift

Ongoing client relationship / referral tool

Multiple of the above

What would make you hesitant to recommend a new platform like this to your clients?

Concerns about how it reflects on my professional reputation

Uncertainty about data privacy/security for my clients

Added complexity in an already busy transaction process

Skepticism about a new, unproven platform

Nothing in particular — I'm generally open to new tools

Would you want to try the platform on your own home first, before recommending it to clients?

Yes, I'd want to experience it myself first

Maybe, but not required

No, I'd be comfortable recommending it without personal use

Not sure

How do you typically evaluate new tools or platforms before recommending them to clients?

I try it myself first

I look at reviews/testimonials from other agents

I wait until it's been proven by others in my network

I rely on my brokerage's recommendations

I'm generally an early adopter

If a platform gave your sellers a documented maintenance history to strengthen their listing, gave your buyers a maintenance plan at closing, and paid you recurring commission for every referral — how interested would you be?

Very interested — I'd want to start referring immediately

Interested — I'd want a demo first

Neutral — depends on the details

Not particularly interested

Not interested

What's the single biggest reason you'd hesitate to bring this into your business?

Time/effort to learn and integrate into my process

Commission structure isn't attractive enough

Concerns about client experience or reputation risk

I don't see enough of a problem to solve here

Nothing — I'd be ready to try it

What's the one piece of this that would make you say "I need this for my next listing"?

Astew Technologies